Privacy Policy

IMPORTANT: BY USING WEBSITE, YOU ARE AGREEING TO THE TERMS OF THIS PRIVACY POLICY. PLEASE READ THIS PRIVACY POLICY CAREFULLY. IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY DO NOT USE WEBSITE.

Last Updated: April 29, 2026

This Privacy Policy describes how WellDyneRx, LLC (“WellDyne”), HealthDyne, LLC (“HealthDyne”) and its affiliated covered entities (“WellDyne”, “HealthDyne”, the “Company”, “we” or “us”) may collect information about you through your interactions with us on our websites and mobile applications, or other sites where this Policy is posted (collectively, the “Services”). By using the Services, you agree to the terms of this Privacy Policy.

This Privacy Policy does not apply to websites that do not contain a link to this Privacy Policy or to the websites of the Company. In addition, this policy does not apply to the “For Pharmacies” section of the Services, which is available only to certain clients and is governed by separate requirements.

To the extent that information collected through the Services is patient information provided to obtain pharmacy services, this information is governed by the Company’s Notice of Privacy Practices. If you have questions about which policy applies to information you have provided, please call us toll-free at (888) 479-2000.

We may change this Privacy Policy. The “Effective Date” legend at the top of this page indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on the Services. Your use of the Services following these changes means that you accept the revised Privacy Policy.

Who May Use the Services

We do not knowingly collect personal information online from any person we know to be under the age of 13 and instruct users under 13 not to send us any information to or through the online Services.

The online Services are designed for users from, and are controlled and operated by us from, the United States. By using the Services, you consent to the transfer of your information to the United States or storage of your information in the United States, which may have different data protection rules than those of your country.

The Personal Information We Collect

We want you to understand how personal information you provide to us is collected and used. Personal information means information that identifies you or is associated with you. Categories of personal information we may collect include:

Contact information, such as name, postal address, email address, and phone number.
Device and network information, such as IP address, cookies, and other online identifiers.
Internet activity and interactions, such as the webpages you visit and how you use the Services.
Non-precise geolocation data, such as the state you live in.
Preferences and feedback, such as communications you wish to receive or surveys.
Health information, such as clinical or claims records.
Professional or employment-related information, such as your job title and employer.
Payment or financial information, such as your credit or debit card information if you initiate a payment transaction with us.

We may collect your personal information from the following sources:

Directly from you, such as when you provide it to us or to our service providers.
Automatically through the Services, such as through analytics services and tracking technologies (e.g., cookies).
From third parties, such as your employer, health plan or public sources.

If you choose not to provide your personal information to us, we may not be able to provide you with the requested products, services or information.

If you submit any personal information relating to other people in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

We may combine the information collected from you through the Services with information we receive from and about you from other online and offline sources and use the combined information in accordance with this Privacy Policy. Our goal is to offer you content, products, and services that are most likely to appeal to you.

Use and Disclosure of Personal Information

We may use your personal information to provide you with the Services and for the following purposes:

Send you communications, such as when you create an account.
For our business purposes, such as data analysis, audits, fraud monitoring and prevention, detect and investigate incidents or breaches, developing our Services and new products and services.
To comply with applicable law and protection our operations, such as enforcing our terms of use and other terms and condition and protecting our rights, privacy, safety or property and/or that of our affiliates, you, or others.
With your consent, if you direct us or our service providers to use or disclose your personal information for specific purposes.
To personalize and tailor the Services, such as providing you with content, products, and services that are most likely to appeal to you.

We may disclose your personal information to the following categories of recipients:

Service providers: We may disclose your personal information to service providers that provide business and technical services to us and on our behalf, such as web hosting, payment processing, data analytics, and other services.
Governmental, regulatory or public authorities: We may disclose your personal information only as permitted or if required to do so by government and law enforcement authorities. In matters involving claims of personal or public safety or in litigation where the information is pertinent (including to allow us to pursue available remedies or limit the damages that we may sustain), we may use or disclose personal information, including without court process. We may also use or disclose personal information to enforce our terms and conditions, to protect our operations or those of any of our affiliates, or to protect our rights, privacy, safety or property and/or that of our affiliates, you, or others.
Other third parties: We may disclose your personal information to (i) third parties to whom you’ve directed or consented to a disclosure; (ii) relevant third parties (e.g., acquiring entity and its advisers) in the case of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of our business or assets; or (iii) third parties we’ve deemed necessary or appropriate to comply with applicable law, protect our operations, and protect the rights, safety, or property of you and others

Links

The Services may contain links to, or otherwise make available, third-party websites, services, or other resources not operated by us or on our behalf (“Third Party Services”). These links are provided as a convenience only and do not constitute an affiliation with, endorsement or sponsorship of the Third Party Services. Any information you provide to such third parties is not subject to the terms of this Privacy Policy, and we are not responsible for the privacy or security of the information you provide to them or their handling of your information. We recommend that you review the privacy policy of any third party to whom you provide personal information online.

In addition, we are not responsible for the information collection, use, disclosure, or security policies and practices of other organizations, such as Apple, Google, Microsoft, RIM, or any other app developer, app provider, operating system provider, wireless service provider, or device manufacturer.

Security

We seek to use reasonable physical, technical, and administrative safeguards to protect personal information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account with us has been compromised), please immediately contact us in accordance with the “Contact Information” section below.

You are responsible for maintaining the confidentiality of your Services access information and password and for restricting access to your device, and you agree to accept responsibility for all activities that occur under your password.

Cookies and Other Technologies

Like many other websites and online services, we collect information about the Services’ traffic and usage patterns through the use of cookies, Web server logs, web beacons and other, similar technologies. We use this information for various purposes, such as to ensure that the Services function properly, to facilitate navigation, to personalize your experience, to understand use of the Services, to diagnose problems, and to otherwise administer the Services.

Cookies are small computer files we transfer to your computer’s hard drive. These small text files help us personalize content on our pages and provide programs like e-coupons. Your browser software can be set to reject or accept cookies. Instructions for resetting the browser are available in the Help section of most browsers.

Our use of cookies also allows us to collect and receive certain information about a website user, such as the type of Web browser used by our customer. Reviewing our Web server logs and our customers’ use of our site helps us to, among other purposes, statistically monitor how many people are using our site and for what purpose.

Pixel tags are a type of technology placed on a website or within the body of an email for the purpose of tracking certain activity, such as views of a website or when an email is open. Pixel tags are often used in combination with cookies.

Your IP address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider. An IP address may be identified and logged automatically in our Web server log files whenever a user accesses the Services, along with the time of the visit and the page(s) that were visited. Collecting IP addresses is standard practice and is done automatically by many websites, applications and other services. We use IP addresses for purposes such as calculating usage levels of the Services, helping diagnose server problems, and administering the Services.

Fraudulent Sites, Spam & Phishing

Please be aware that there may be fraudulent websites that illegally use the Company’s logos, and other aspects of our brand. The Company is in no way associated with any fraudulent websites. These sites may circulate their presence on the internet via spam email, or through fraudulent phishing practices.

These sites have not been authorized by us to use our name and we work aggressively to identify their source and have them shut down. If you are in receipt of this type of spam email, to help protect your privacy you should avoid replying to it or forwarding it to other people.

In addition to our official websites, we work with a number of third parties that host websites and microsites that provide information and services to our customers. If you are concerned that a website or an email may be fraudulent, please call us toll-free at (888) 479-2000.

Your Choices and Access

You can take yourself off our email list for promotional offers at any time by updating your preferences using the portal. If you opt out of receiving promotional emails from us, we may still send you important administrative messages, from which you cannot opt out.

You can request the removal or modification of the personal information you have provided to us by sending an email to the appropriate area under “Contact Us”. For your protection, we may only implement requests with respect to the personal information associated with the particular email address that you use to send us your request, and we may need to verify your identity and obtain information on the context in which you provided your personal information before implementing your request. We will try to accommodate your request as soon as reasonably practicable.

You can stop all further collection of information by a WellDyne or HealthDyne mobile application by uninstalling the application. You may use the standard uninstall process available as part of your mobile device or via the mobile application marketplace or network.

Note: If you uninstall the mobile application from your device, the unique identifier associated with your install and/or device might continue to be stored. If you re-install the application on the same device, we might be able to re-associate this identifier to your previous transactions and activities.
Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting such change or deletion. There may also be residual information that will remain within our databases and other records, which will not be removed.

If you are a minor, you may remove or request removal of any content or information you post on our site. To request removal of content or information you have posted to our site, please contact us here or call (888) 479-2000. Removal or requests for removal of content or information that has been posted to our website does not ensure complete or comprehensive removal.

Your Responsibility

By establishing any account, you agree that it is your responsibility to:

Authorize, monitor, and control access to and use of your account, User ID and password.
Promptly inform us of any need to deactivate a password or an account by calling Customer Care at (888) 479-2000.

Contact Information

If you have any questions or concerns about this statement, or about the way your information is collected and used, please contact us here or call us toll-free at (888) 479-2000.

If you have any questions about the content of this Privacy Policy, please contact the Privacy Office at the following address:

WellDyne / HealthDyne
ATTN: Privacy Officer
500 Eagles Landing Drive
Lakeland, FL 33810

1-888-479-2000

Lea esta política en español.